Today I received a letter from Getty Images and have spent hours scouting the web on how to deal with them.
Back story is my fiancé and I started to build a business that we were never able to get started. His health took a turn and he had to move to a different climate to get his health back. We kept the website up but never established the business because we have hopes that when his health restores we can start up the business... I recently lost my job so he thought maybe now I have free time to finish what we started, so I have been trying to learn how to work the website recently and hopefully get the business going so I can maybe have an income. We don't have a business license because we were getting all of that lined up when he suddenly his health took a turn. He built the website in my name because I had a bank account and he didn't. My fiancé used images he found on Microsoft.com and the website builder he used to build the website and google images. He was pretty certain they were all free to use, unfortunately I was not part of building the website. Now I received the letter saying I must pay 965.00 for an image on our site (which I removed immediately) and they priced it based on used for Corporate or promotional use. Which it hasn't been used for either since one we aren't even making money on the website yet and two we aren't even a business yet. We kept the website up so we wouldn't lose our domain name so when we can get the business going the name will still be there. I don't understand how to figure out what the actual cost of the image is on the Getty Image website so I can try to negotiate with them since I don't have a job currently. I have read it's best to just pay the bill but see if you can get them to lower it. I don't have enough income coming from my unemployment insurance to cover the full cost what they are asking and I am not even sure if that image was even theirs to begin with. Sorry if my message seems all over the board. I am just barely staying afloat as it is and this letter is just a blow to me today... Any suggestions?
Back story is my fiancé and I started to build a business that we were never able to get started. His health took a turn and he had to move to a different climate to get his health back. We kept the website up but never established the business because we have hopes that when his health restores we can start up the business... I recently lost my job so he thought maybe now I have free time to finish what we started, so I have been trying to learn how to work the website recently and hopefully get the business going so I can maybe have an income. We don't have a business license because we were getting all of that lined up when he suddenly his health took a turn. He built the website in my name because I had a bank account and he didn't. My fiancé used images he found on Microsoft.com and the website builder he used to build the website and google images. He was pretty certain they were all free to use, unfortunately I was not part of building the website. Now I received the letter saying I must pay 965.00 for an image on our site (which I removed immediately) and they priced it based on used for Corporate or promotional use. Which it hasn't been used for either since one we aren't even making money on the website yet and two we aren't even a business yet. We kept the website up so we wouldn't lose our domain name so when we can get the business going the name will still be there. I don't understand how to figure out what the actual cost of the image is on the Getty Image website so I can try to negotiate with them since I don't have a job currently. I have read it's best to just pay the bill but see if you can get them to lower it. I don't have enough income coming from my unemployment insurance to cover the full cost what they are asking and I am not even sure if that image was even theirs to begin with. Sorry if my message seems all over the board. I am just barely staying afloat as it is and this letter is just a blow to me today... Any suggestions?