2nd Letter From Getty

[mtsart]

I made a webpage about 5 years ago for a client and they received a letter from Getty Images, a few months ago, asking for $600 for one image.
From reading what others have done I immediately removed the image then ignored the letter.

My client recently received a 2nd letter claiming the same. This time a lawyer friend of the business responded by email to Getty offering a lower amount and Getty responded with a counter offer of $500.

Any suggestions?  Should I just pay to make it go away. I do not want another letter sent to this client.

Thanks!
-Mark

[Lettered]

It's good to see that you aren't leaving your client on the hook.  

Here's an idea to consider:  Send a signed letter to your client promising to be responsible for any and all costs associated with this demand. This may even need to be a contract where your client gives you permission to defend (maybe Oscar will clarify this point). Then you could get Oscar to send a letter to Getty on you and your client's behalf.  This way, I think that Getty wouldnt be able to contact your client again and you'd be taking full responisbility and you could then make Getty any offer you see fit.

Also, if you did this with other clients, you should contact them to remove unlicensed images asap.

[Oscar Michelen]

Lettered is right on the money as usual. When we send a letter to Getty, we send it ti the name of the company that received the letter not the company that may have hired us, so once we send the letter your client should not be contacted ever again.