Patience and persistence my friend, I went through the same thing trying to get anyone to acknowledge me and my request for information from the SEC. Remember this is the government and it moves slowly and inefficiently most of the time (regardless of who is in office) . If this is something you want keep at it until someone takes notice. Let me know when the petition is available and I will be happy to sign it.
Am having some difficulty getting started with this. To submit a petition, one first needs a profile.
The profile process requires the White House to send you an email which lets them verify your email address. Have been waiting for hours to get the email that was supposed to arrive in "minutes". I checked with spam blockers and don't see anything.
Maybe our current administration has decided to make this harder because of all the petitions they have gotten with thousands of signatures to allow states to quietly secede from the union.
While I am losing faith in this government to get this web site working, I have not lost faith in our cause. I will keep at it. If anyone has any suggestions, I am all ears.