Messages

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Getty Images Letter Forum / Re: Copytrack extortion letter

« on: July 31, 2017, 09:28:23 PM »

Hello, thank you for your comments. What Robert Krausankas said is very important, I had never thought of it: as a webmaster I make websites for customers with online catalogs. They usually ask permission to their providers to copy their photos, but I will have to tell them to make sure they are allowed to do this.

Matthew, I replied to your email.

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Getty Images Letter Forum / Re: Copytrack extortion letter

« on: July 28, 2017, 12:05:20 AM »

Hello again Mr. Chan, I just sent you the email I received (in Spanish) with the translation to English. I also signed up to the ELI Phone Support Call 

Hop to hear from you soon and also from others who have received this type of letters from Copytrack.

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Getty Images Letter Forum / Re: Copytrack extortion letter

« on: July 27, 2017, 07:26:20 PM »

Wow, what a nice forum with helpful people. Thank you Stinger and Matthew for your replies. I will send you the letter to the email you provided. It's in Spanish, do you need it translated? I'm surprised there wasn't anyone in this huge forum who received letters from Copytrack. I did find a French and a Spanish forum with some people asking about them from late 2016 to-date.

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Getty Images Letter Forum / Copytrack extortion letter

« on: July 27, 2017, 05:28:01 AM »

Hello, I found this forum after I received an email from a German firm called Copytrack demanding the payment of more than 1,800 euros due to the usage of 6 images that were given to us by a travel agent for a small article on our site. The email is written in Spanish (our site is in the Spanish language and the primary public are central american visitors, although the site is hosted in the USA).

I have tried to contact the travel agent asking for the original copies but unfortunatelly I still haven't heard back from her.

My first impression was that this was a scam but I decided to research. Unfortunately Copytrack seems to be rather new so I couldn't find much info and instead I found this superb site, but there doesn't seem to be any info from Copytrack yet.

Meanwhile I have removed the 6 images that they say are theirs, and haven't contacted them.

Has anybody heard of Copytrack? Can they really sue when they are based in Germany, my site is hosted in the USA, and my company is in Central America?