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« on: November 03, 2010, 01:49:35 PM »
Dear OM
I am based in UK and got a settlement demand letter for almost £2K for 2 images for my business website. I never received a cease and desist letter either. I have read that getty have been lying about sending c+d letters and are arguing that they did in fact send them when they didn't.
I am a sole trader and business has been really bad so to contemplate paying this to getty images is quite painful. I am even considering closing down my business because of the stress of this horrible situation.
I never knew anything about website design and all the technicalities involved so I relied on the expertise of my webdesigner to deal with the situation. I've read that once payment is made to getty there is nothing to stop them asking for more money for other images even if they are no longer on the website. As soon as I received the letter I asked the webdesigner friend to do the needful and remove the images. The entire website was removed shortly.
Do you have some sort of guidance you can give me without the need to go to an IP lawyer who will charge about £200 per hour and in the end just say pay it and be done with it. I have read alot of posts and some friends are also telling me not to give in to the scam. What should I do? I have been told not to do anything until I receive a summons for that would indicate if getty were serious. If I contact some say I would just be drawing their attention to me. I have only heard of one case in UK being taken to court by gy over £1,900 but it was not in the County court but in the High Court. The defendant agreed to settle out of court and the costs agreed to be paid as part of the settlement were in the region of £20K. Do getty only go for big companies where they think they will actually have a chance of getting the money or is anyone aware of any court case in UK about this? Alot of people are talking about class action class action but no one is actually doing anything about it! Can someone take the reins and compile some sort of a list of people both in UK and in USA to start this class action?
If the business is closed down what do getty do? Do they carry on searching for the owner of the business?
How long after the first letter is the second letter usually sent out?
Jokes aside, if the debt collectors come round what should we say?
Has anyone got any of their own stories to tell from start to finish which may throw some light on how getty deal with the situation?
I feel like I am being bullied when I innocently had the images on my website. In UK a Letter Before Action must always be served before action is taken. I do not believe that a settlement demand letter is a letter before action because it is not asking us to stop using the images (which, by the way I did not even know were not allowed to be used).
Are there any people based in UK who have been on the receiving end of these getty letters? Please let us know what happened and over what period as this would help us deal with the situation. It's fear of the unknown that is so frustrating.
Has anyone actually been taken to court by getty in UK? Has anyone been asked not to discuss their case by getty if they have settled with them? I have not seen anyone writing about having been taken to court? why?
OM please can you also comment here.
Thanks