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UK Getty Images Letter Forum / Letter received from "Image Sales" claiming infringement
« on: January 27, 2017, 08:52:30 AM »
Hi All, I have been reading a lot of threads here and just want a little advice..
My client has received a letter in the post demanding £708 for copyright infringement for an image I purchased many moons ago, It was live on my clients website for 26 days (jan 1st 2017 until jan 26th 2017), it has since been removed and replaced as we received this letter.
I am concerned as the letter states they are acting on behalf of another business who claim they own the image, not getty images....
The company sending the letter 'Image sales' have a virtual office in the center of Bristol, no website, they do not respond to telephone calls and the letter is threatening to say the least. They have screen grabs of all employees addresses, directors details, companies house details etc, Very pushy.
I know ignorance is not a defence but seeing as I bought the image a while ago without using it I went ahead and used it for my clients site, I have drafted a letter in reply in which I disagree with the copyright claim.
Now I am thinking that I should treat this the same as a getty letter?
In that I will not be responding to their - "pay us by Wednesday for a 30% discount" and I will not be responding at all. I have spoken with my client and explained that they may get letters and phonecalls harassing them for payment, but I have made it clear we don't actually owe money to anyone, this is just someone wlaking up to use demanding money.... No one has deemed this as debt???
Have any of you come across this company before? Their phone number is 0161-818-9292 and email address is [email protected] - both show nothing on google search.
Any advice would be appreciated..
My client has received a letter in the post demanding £708 for copyright infringement for an image I purchased many moons ago, It was live on my clients website for 26 days (jan 1st 2017 until jan 26th 2017), it has since been removed and replaced as we received this letter.
I am concerned as the letter states they are acting on behalf of another business who claim they own the image, not getty images....
The company sending the letter 'Image sales' have a virtual office in the center of Bristol, no website, they do not respond to telephone calls and the letter is threatening to say the least. They have screen grabs of all employees addresses, directors details, companies house details etc, Very pushy.
I know ignorance is not a defence but seeing as I bought the image a while ago without using it I went ahead and used it for my clients site, I have drafted a letter in reply in which I disagree with the copyright claim.
Now I am thinking that I should treat this the same as a getty letter?
In that I will not be responding to their - "pay us by Wednesday for a 30% discount" and I will not be responding at all. I have spoken with my client and explained that they may get letters and phonecalls harassing them for payment, but I have made it clear we don't actually owe money to anyone, this is just someone wlaking up to use demanding money.... No one has deemed this as debt???
Have any of you come across this company before? Their phone number is 0161-818-9292 and email address is [email protected] - both show nothing on google search.
Any advice would be appreciated..