Hi all,
We received a letter via email from Getty stating that we have used an image of theirs without a license and they are charging us £750! It was 1 image which I was unaware of. It came straight down. I have since told them all the usual for example it was put up by mistake, company closing etc etc and still they come after me. Today (7th March) is the day they have said they are forwarding this over to a collection agency. We cannot pay £750 so what (if any) options do we have?
Here is a an overview of the latest letter so any help really appreciated. The questions are what I asked them in bold along with their responses.
Thank you for your email.
1. Firstly, this business will cease trading due to illness in the coming months. However, just for clarity please can you send me better evidence that would certify you have registered the image in question with a patent, trademark and or copyright office?
This is not relevant to this matter. Images are protected by copyright the moment they are created. Copyright registration is not required to protect one’s copyrights, nor did the settlement offer by Getty Images contemplate the statutory damages that you would be responsible for if there was a copyright registration. Any copyright registration for this image will be produced in accordance with a court process that may be initiated if we are unable to come to an agreement on settlement.
please, find the link below to our watermarked version of this image: http://www.gettyimages.co.uk/detail/photo/pound-sign-made-of-pound-coins-high-res-stock-photography/158894760
2. As you can imagine I also seeked out legal advice who also want to know why there was an absence of any watermark or copyright logos at the time of acquisition that would have identified the image as being your exclusive property which would have been an affective deterrent and a sign for any company to look elsewhere.
Please, have a look at the FAQ sent to you and especially the part: ‘The photo did not have a watermark’
For additional FAQ, please visit http://stories.gettyimages.com/copyright-faqs/
In order for you to fully understand what is about, please, take advise from a copyright law specialist.
If you are not willing to either come back with sufficient documentation or to settle as per our last offer, we have no choice but to escalate this matter to our outside legal department by the 8th March 2017. The offer will then be rescinded and you will be held liable for any possible additional fees incurred.
We received a letter via email from Getty stating that we have used an image of theirs without a license and they are charging us £750! It was 1 image which I was unaware of. It came straight down. I have since told them all the usual for example it was put up by mistake, company closing etc etc and still they come after me. Today (7th March) is the day they have said they are forwarding this over to a collection agency. We cannot pay £750 so what (if any) options do we have?
Here is a an overview of the latest letter so any help really appreciated. The questions are what I asked them in bold along with their responses.
Thank you for your email.
1. Firstly, this business will cease trading due to illness in the coming months. However, just for clarity please can you send me better evidence that would certify you have registered the image in question with a patent, trademark and or copyright office?
This is not relevant to this matter. Images are protected by copyright the moment they are created. Copyright registration is not required to protect one’s copyrights, nor did the settlement offer by Getty Images contemplate the statutory damages that you would be responsible for if there was a copyright registration. Any copyright registration for this image will be produced in accordance with a court process that may be initiated if we are unable to come to an agreement on settlement.
please, find the link below to our watermarked version of this image: http://www.gettyimages.co.uk/detail/photo/pound-sign-made-of-pound-coins-high-res-stock-photography/158894760
2. As you can imagine I also seeked out legal advice who also want to know why there was an absence of any watermark or copyright logos at the time of acquisition that would have identified the image as being your exclusive property which would have been an affective deterrent and a sign for any company to look elsewhere.
Please, have a look at the FAQ sent to you and especially the part: ‘The photo did not have a watermark’
For additional FAQ, please visit http://stories.gettyimages.com/copyright-faqs/
In order for you to fully understand what is about, please, take advise from a copyright law specialist.
If you are not willing to either come back with sufficient documentation or to settle as per our last offer, we have no choice but to escalate this matter to our outside legal department by the 8th March 2017. The offer will then be rescinded and you will be held liable for any possible additional fees incurred.